Balancing out the need to access products’ diagnostic capabilities with a low threshold for repair and securing them from misuse is a key enabler for market access in regulated markets like the EU. We provide an overview of how the latest and most crucial cybersecurity risks are addressed to protect exposed interfaces and hinder illegitimate manipulation, as well as how we practically turn this challenge into a risk-adequate ecosystem approach to manage product diagnostic access dynamically. We share expert insights into how to escape the dilemma without introducing a weakest link through diagnostic infrastructure.

• Understand the impact of CRA on the maintainability of OHW products
• Discover the impact of Right To Repair requirements and legislation on your products’ diagnostics and repairs
• Main challenges in ensuring compliance with both CRA and Right to Repair and how to tackle them
• Find potential solutions and know how to escape the dilemma
• Practical insights: why a vulnerable solution in your infrastructure can be the weakest link in your product (and threaten its success)